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Account Assistant

This is an Account Assistant job description template. Made for posting on job boards and careers sites. Feel free to edit and customize it.

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account assistant job description

 Job description

We are looking for a creative and energetic Account Assistant to join our team. There are abundant opportunities for growth within the company in this position.

  • Search for new account leads.
  • Develop company profiles for potential and existing clients.
  • Monitor client accounts to identify possible service needs, and address issues.
  • Update database with appropriate account contact information, customer account category, and/or other relevant information.
  • Handle day-to-day communication with account contacts.
  • Identify opportunities to offer new services to existing clients.
  • Learn about new product and service offerings to provide information to clients.
  • Provide weekly reports regarding the number of new accounts acquired, any accounts lost, and/or account changes.
  • Communicate with Account Manager to resolve complex issues.
  • Gather information about competitors.

Job benefits:

  • [X] salary
  • [X] vacation days
  • Sick, personal, and parental leave
  • Child and elder care
  • Health insurance
  • Retirement plans
  • Professional development

Job requirements

  • Ability to work independently with little or no supervision.
  • Great organizational skills and meticulous attention to detail.
  • Excellent verbal and written communication in [X] language.
  • [X] year(s) experience in customer service or related field.
  • [X] degree or equivalent.