Cabin Crew job description template - Hiring Resources - Recruitee

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Cabin Crew

This is a Cabin Crew job description template. Made for posting on job boards and careers sites. Feel free to edit and customize it.

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cabin crew job description

Job description

Our Cabin Crew creates the atmosphere in the air. We are here to make sure our passengers have a comfortable and memorable flight. If you are energetic, naturally friendly, and dedicated to customer service, this is the position for you.

  • Attend pre-flight briefing to receive critical information such as crew assignment, passenger information, and other special instructions.
  • Perform checks of safety equipment (e.g. seatbelts, emergency exits, etc.) before and after each flight.
  • Clean the cabin, sweep the aisles, clear debris from the seats and remove lost items.
  • Serve beverages, meals, snacks, and sell products during the flight.
  • Answer passengers’ questions and offer assistance if applicable. Especially attend to sick passengers and passengers with special needs.
  • Make announcements to passengers and explain safety procedures.
  • Complete flight reports and other documentation.
  • Welcome passengers and direct them to the correct seat.
  • Maintain composure and offer assistance to passengers in case of emergency.

Job benefits:

  • [X] salary
  • [X] vacation days
  • Sick, personal, and parental leave
  • Child and elder care
  • Health insurance
  • Retirement plans
  • Professional development

Job requirements

  • Certified in First Aid, and CPR.
  • Ability to work autonomously and collaborate with colleagues to ensure a pleasant flight experience.
  • Excellent communication skill and customer-oriented approach.
  • Minimum height of (Insert Height Here).
  • Minimum arm length of (Insert Length Here).
  • Ability to lift (Insert Average Carry-on Weight).
  • At least 21 years of age at the time of application.
  • Excellent verbal and written communication in [X] language.
  • Cabin crew certification or equivalent.