Diversity and inclusion: the complete guide

Last updated:
February 1, 2023
February 20, 2023
min read
Martina Di Gregorio
Rebecca Anderson
Instant Commerce
diversity and inclusion guide
Table of contents

Diversity and inclusion have become essential in the workplace, as both employees and companies strive to work in a fair, inclusive, and supportive workplace. 

There are a lot of aspects to think about when looking at diversity, and it can be overwhelming and daunting for HR professionals to set up an inclusive workforce without falling into the trap of tokenism and empty words just to attract and retain talent. 

But before diving into that, we need to define what diversity and inclusion (or DE&I) stands for.

What is diversity, equity and inclusion? 

DE&I is the celebration and support of what makes individuals different, no matter their race, gender identity, age, and more.

This concept has become an important aspect for companies to focus on. A diverse and inclusive workforce has many benefits, including employee engagement, retention, higher productivity, and an attractive employer brand.

Diverse teams also have fresh and different perspectives that can help improve your workflow, product, and overall company output. 

Read on to learn how to introduce diversity and inclusion in your company and maintain it to make sure your company is truly inclusive.

Introducing Diversity and Inclusion in the workplace

So you have noticed that your company has been struggling with diversity. Maybe you have done an employee survey, and it was flagged as an issue, or diverse employees have been leaving at a faster rate. 

Find out the first steps towards introducing and maintaining diversity and inclusion in your workplace:

Inclusive hiring

Diversity and inclusion start from the hiring process. Hiring managers and recruiters need to be aware of their biases (whether unconscious or not) and implement collaborative hiring to help hire a diverse set of candidates. 

Read some of our best content discussing how to create a diverse company, including steps to write an inclusive job description and run an inclusive recruitment campaign.

Equal Employment Opportunity (EEO)

If you are based in the United States, you might be interested in becoming an Equal Employment Opportunity. Learn about upholding EOC regulations and EEO laws:

Workplace culture

Company culture is essential to ensuring diversity is recognized and respected. By working to prevent and reduce workplace discrimination, your employees will feel engaged, supported, and productive. 

Read on to learn all the aspects of creative and inclusive workplace culture, including supporting different sexual identities, gender, age, and more:





Disability & neurodiversity


Are you looking for webinars and podcasts to deepen your understanding of diversity and inclusion? Find all our extra resources down below.




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