From complex hiring to a smooth, intuitive process: how bunq simplified recruitment with Tellent Recruitee

When it comes to digital banking, bunq knows that fast, easy experiences aren’t optional. They’re actually what set you apart. So, when it came time to scale up the team, they wanted recruitment to feel as smooth as their app. With Tellent Recruitee, bunq found a simple way to get everyone, from busy managers to eager candidates, on the same page, so building a next-level team finally felt as frictionless as sending money with a tap.

About bunq

bunq is a dynamic digital bank headquartered in Amsterdam, employing 110 people from 33 countries around the world. Founded in 2012, bunq has revolutionized the European banking sector by always putting the user first. With more than twenty million users across Europe, their approach centers on making things simple and intuitive for digital nomads and globally minded businesses.

Much like their user-friendly product, bunq invests in making life easy for its employees and candidates, too. Just as they empower users to manage their money effortlessly, they strive to make recruitment seamless and accessible for recruiters and hiring managers, ensuring the process is both intuitive and effective.

The challenge

Because bunq is not just a bank but a brand challenging expectations, they actively seek team members who can help shift perceptions about banking and bring a fresh mindset to the industry. Oliver Sinclair(*), recruiter at bunq, explains: “We are a bank, and people look at us in that way. We look for people who can help us to change that perspective.”

With an international team and rapid growth, bunq’s main challenge was to streamline its hiring process and ensure a consistent, candidate-friendly approach. The diversity of backgrounds and roles, ranging from developers to industry veterans, required a tool that could empower both experienced recruiters and newer hiring managers.

The solution

bunq implemented Tellent Recruitee to simplify and professionalize its recruitment. “Tellent Recruitee makes the hiring process simple,” shares Oliver. The platform’s intuitive user experience means that even first-time hiring managers can efficiently track applicants, while recruiters can leverage advanced features as needed. “It has so many cool features. New hiring managers can track applicants in their process, while recruiters can use all the features they need to get candidates from A to Z.”

For us, Recruitee has added a nice touch to the hiring process because it just makes it simple.

Oliver Sinclair

Recruiter at bunq

The results

Tellent Recruitee empowered bunq’s team by delivering easy data insights and responsive support. “Being a bit of a data nerd, I always like seeing the numbers. The other day I had a question: I wanted to know how many applicants I’ve had per month over the last two years. I asked customer support and they could simply draw this information from the system. Now that is an optimized process for you”, Oliver explains. With clear metrics and an optimized workflow, bunq can focus on building a diverse, empowered team, turning candidates into contributors faster than ever.

I wanted to know how many applicants I’ve had per month over the last two years. I asked customer support and they could simply draw this information from the system. Now that is an optimized process for you.

Oliver Sinclair

Recruiter at bunq

(*) Bunq has been a customer of Tellent Recruitee since 2017. Although Oliver Sinclair has since moved on, bunq continues to use Tellent Recruitee as its central recruitment platform successfully.